Privacy Policy

1. Introduction

FieldForceX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website (fieldforcex.io), mobile applications, and our ChatGPT integration (FieldForceX Farm Work Assistant).

By using FieldForceX, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, nationality
• Visa Information: Visa type, visa expiry date, regional work days completed
• Profile Information: Work experience, skills, preferred regions, availability
• Farm Information: Farm name, location, ABN, crop types, accommodation details
• Communications: Messages sent through our platform

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, features used, time spent on platform
• Location Data: With your consent, for job matching purposes

2.3 Information from ChatGPT Integration

When you interact with our FieldForceX Farm Work Assistant GPT, we collect information you voluntarily provide during the conversation, including your email address, visa details, and work preferences. This information is used to add you to our waitlist and match you with suitable job opportunities.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match workers with suitable farm job opportunities
• Verify visa status and work entitlements (where applicable)
• Process payments and maintain compliance records
• Send you updates about job opportunities and platform features
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Farms/Workers: To facilitate job matching and employment
• Service Providers: Third parties who assist in operating our platform (e.g., payment processors, hosting services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain certain information as required by law or for legitimate business purposes (e.g., tax records, compliance documentation).

7. Your Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

9. Third-Party Services

Our platform integrates with third-party services including:

• Supabase: Database and authentication services
• OpenAI/ChatGPT: AI-powered assistant for worker guidance
• Payment Processors: For secure payment handling

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: